- Fort Mitchell Garage
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We are highly recommended by verified reviews
Fort Mitchell Garage
859-431-3326
1420 Dixie Hwy
Covington, KY 41011 39.0714085 -84.5270529
http://fortmitchellgarage.mechanicnet.com/
859-431-3326
1420 Dixie Hwy
Covington, KY 41011 39.0714085 -84.5270529
http://fortmitchellgarage.mechanicnet.com/
4.90/5.00 average rating
294 reviews
294 reviews
[ Write a Review ]
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| Shop Comment Thanks, Mike! |
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| Extremely knowledgeable, excellent customer service, and very passionate about cars. They care about getting their customer?s cars back on the road safely. Having to bring your car in for repair is never fun, but Fort Mitchell Garage makes the experience as pleasant as possible. They?re great to deal with. |
| Shop Comment Thanks, Amy! |
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| I've been in the area for 6 months and needed to find a place to address the problems with my car. I worked 20+ years as an ASE certified mechanic but I'm disabled now and can no longer do work myself or at my place of residence. My vehicle was towed in, checked over and estimate given in a timely manner and less than I had intisipated. It was a time consuming repair due to rust but they stayed right at it and did a wonderful job! I can't give 5 stars only because nobody is perfect but I would give them a 4.9 if available. |
| Shop Comment Thanks, Daniel. We appreciate you!!! |
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| I was quoted a price to clean my battery for $42. I approved the work. When I arrived to pay and pickup my vehicle, the cost was $151. They failed to inform me the battery needed to be replaced. I would not have approved the work if originally told that. They also failed to perform all activities listed on the report. They did end up fully refunding my costs. |
| Shop Comment Steve, I am sorry for the mistake. I hope our actions to resolve the problem shows our integrity. Sincerely, Ron |
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| Excellent price and service. Service was started and completed on the day promised. Mechanic and office staff were courteous, helpful, and very informative. I used to go to a neighborhood mechanic, but when he couldn?t fit me in, I went to Ft. Mitchell and have been going ever since. |
| Shop Comment Thanks, Fred! We appreciate your kind comments. I hope you meant to give us 5 stars rather than 1 on the rating. Either way, we appreciate you! Merry Christmas! |
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| Ron did a great job keeping me up to date. The problems were resolved at less expense than originally thought due to the careful review of the issues. |
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| Shop Comment Jason, I'm sorry that we didn't satisfy your expectations. We try to be as thorough as possible and make the best recommendations for our customers. The diagnosis and inspection of all of your concerns takes time. I'm sorry that we did not make it very clear that there would be a charge for our labor to do so. Please accept my sincere apologies! |
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| Shop Comment Dear Sharon, I see that you gave a low rating for our shop regarding the repairs on your 96 BMW Z3. Please let us know why you are disappointed & how we can better serve you. Sincerely, Ron Stamm |
